Location: Central London

Job Type: Full time

Why join us?

If you love food and technology as much as we do, you’ll love life at Vita Mojo. We’re on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, we’re powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal they’re hoping for. Each and every time.

Our Vita Mojo DNA

We’re proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, you’ll be joining a supportive team who’ve always got your back. Our passion for technology and food is matched only by our support for our people.

About the role
Your mission as Director of Hardware Solutions is to define and lead the strategic direction, development, and lifecycle of the hardware ecosystem that powers the Vita Mojo platform. Reporting to the CEO, you will be the single accountable owner for our hardware strategy, ensuring our device estate is stable, supportable, scalable, and a strategic enabler for our SaaS offering.

You will build and lead a dedicated hardware team, fostering a culture of innovation, excellence, and proactive problem-solving. This pivotal leadership role blends technical expertise with strategic business acumen, ensuring that the hardware we recommend and deploy reflects our long-term technical vision and delivers excellent client value. 

The day-to-day

You'll be responsible for:

●Strategic Vision & Roadmap: Defining and owning the overarching hardware strategy and long-term roadmap, ensuring seamless alignment with Vita Mojo's platform, product, and business objectives.
●Team Leadership & Development: Building, mentoring, and leading a high-performing hardware team, including the Hardware Support Engineers and Hardware Operations team, fostering their growth and ensuring operational excellence.
●Partnership & Vendor Management: Establishing and nurturing strategic relationships with key hardware vendors, manufacturers, and technology partners to secure supply, drive innovation, negotiate favourable terms, and optimise cost and quality.
●Hardware Portfolio Management: Overseeing the entire lifecycle of our hardware portfolio, from research and evaluation of new technologies to rigorous selection, efficient deployment, and strategic end-of-life planning.
●Commercial & Business Alignment: Collaborating closely with the Commercial team to shape compelling client-facing hardware proposals, define clear hardware offerings, and ensure our solutions meet market demands and business profitability goals.
●Technical Governance & Standards: Working hand-in-hand with Engineering to establish robust technical specifications, rigorous validation processes, and stringent quality standards for all hardware, ensuring compatibility, reliability, and long-term supportability.
●Scalability & Operational Excellence Strategy: Defining the strategic approach for managing our hardware fleet at scale, including the architecture of support systems, observability frameworks, field deployment logistics, and requirements for internal tooling.
●Mass Migrations & OS Lifecycle Transitions: Providing strategic oversight and direction for large-scale hardware migrations (e.g., legacy Android versions, estate upgrades) and critical operating system lifecycle transitions.
●Market Intelligence & Innovation: Proactively monitoring industry trends, competitive landscapes, and emerging hardware opportunities to inform strategic decisions, identify risks, and maintain Vita Mojo's competitive edge

About you

You're likely a seasoned leader with a strong blend of technical depth and strategic business acumen, and you're passionate about the intersection of hardware and software in delivering exceptional customer experiences.

●You possess proven leadership experience in defining and executing hardware strategy, ideally within a SaaS or product-led technology company.
●You have a deep understanding of hardware ecosystems, particularly field-deployed Android or POS devices, and their constraints and failure modes.
●You are adept at building and leading high-performing technical teams, with a track record of mentorship and talent development.
●You have significant experience in strategic vendor management, including negotiation, supply chain optimisation, and quality assurance.
●You're comfortable reading between technical, commercial, and operational lines, translating complex concepts into clear strategic plans and actionable initiatives.
●You are a highly structured and decisive leader, capable of making thoughtful, risk-aware decisions with incomplete data.
●You are an exceptional communicator, capable of building trust and influencing outcomes across diverse technical, commercial, and operational audiences, including senior leadership and external partners.

●Bonus points if you:
○Have direct experience with Android-based kiosks, POS, or payment terminals at a strategic level.
○Have experience defining and implementing large-scale hardware management tools or  platforms (e.g., MDM, remote support, device analytics).
○Possess a deep understanding of embedded operating system lifecycles and long-term support timelines.
○Have a track record of driving significant hardware-related cost efficiencies or revenue growth


Why This Role?
💥 Shape the Future: Lead the definition of Vita Mojo's hardware strategy, directly influencing the client-facing edge of our platform and ensuring its long-term viability.
💥 Build for Scale: Make strategic technical and operational decisions that will enable the company to grow exponentially, ensuring our hardware ecosystem is robust and future-proof.
💥 Cross-Functional Impact: Collaborate daily with senior leaders across Engineering, Product, Commercial, Support, and Operations, driving alignment and integrated solutions.
💥 Direct Impact on Business: Your work will directly impact client experience, operational stability, and cost efficiency, contributing significantly to Vita Mojo's success.

Our Benefits and Ways of Working

We’re proud of the open, inclusive, and supportive culture we’ve built, and continue to build Vita Mojo. We operate a hybrid working model with two in-office collaboration days each week. Outside of those, we trust our team to manage their working day in a way that suits them, while being mindful of team needs, collaboration, and business priorities. This means you can flex your time when needed, whether for personal appointments, family responsibilities, or deep-focus work as long as you’re communicating openly and delivering on your goals.

Private Healthcare
All team members have access to private medical insurance through Vitality Health, offering fast access to high-quality healthcare, wellbeing resources, and the Vitality Programme.

Life Assurance
We provide Group Life Assurance through Legal & General, offering financial protection and wellbeing support to your loved ones in the event of your passing.

Income Protection
Income Protection is offered via Canada Life to support you financially if you’re unable to work due to long-term illness or injury, with additional support to help you return to work when ready.

Learning & Development
We believe that when you grow, we all grow. We’re proud to support professional development that helps you build transferable skills, whether that’s in your current role or to set you up for future success within the company.

We’re also happy to support learning that’s not strictly role-specific, as long as it’s professionally enhancing and contributes to your broader growth at Vita Mojo.

Holiday Allowance
Team members receive 25 days of annual leave plus public holidays. This increases with each full year of service, up to 28 days.

Carer’s Leave
We offer one week (five days) of paid leave annually to support team members caring for a loved one.

Parental Leave
Our enhanced parental leave policy supports all new parents after three months of employment. Primary caregivers receive 16 weeks of full pay, followed by 50% pay for an additional 16 weeks. Secondary caregivers receive four weeks of full pay, plus an additional two weeks after three years of service.

Health Leave
We offer 12 days of fully paid sick leave annually to support your health and recovery.

Birthday Leave
Take the day off to celebrate your birthday—it’s on us.

Social Events
We host regular team socials, from monthly in-office drinks to quarterly offsites, celebrating milestones and enjoying time together as a team.

Dog-Friendly Office
We welcome well-behaved dogs in our offices.